Privacy Policy

1. Introduction

Firefighter Tree Service ("FFTS", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://treeservicesinredwoodcity.com or contact us to request services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

We may collect the following information when you contact us or submit a service request:

• Name and contact information (phone number, email address)
• Service address and project details
• Communications you send us via phone, email, or web forms

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring website addresses
• Device and operating system information

3. How We Use Your Information

We use the information we collect to:

• Respond to your service requests and inquiries
• Provide estimates and schedule project work
• Communicate project updates and follow-ups
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for marketing to unrelated businesses.

4. Cookies and Analytics

Our website uses Google Analytics to understand how visitors interact with our site. Google Analytics uses cookies — small text files stored on your device — to collect anonymous usage data. This data helps us improve our website content and user experience.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on .

5. Information Sharing

We may share your information only in the following circumstances:

• With service providers who assist in delivering our services (e.g., CRM or email tools), under confidentiality agreements
• When required by law, subpoena, or legal process
• To protect the rights, property, or safety of Firefighter Tree Service or others

6. Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations. If you would like us to delete your information, contact us at firefightertreeservice@gmail.com.

7. Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites (such as Google Business Profile or Yelp). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us: